Director Of Operations

- Bailey's Crossroads, VA

Opening Date: 
 January 27, 2020 (Monday)
Closing Date: 
 March 27, 2020 (Friday)
 Bailey's Crossroads

Director of Operations , Northern VA, DC and MD



la Madeleine French Bakery & Café was founded more than 30 years ago with a vision to bring the traditions and recipes of the French countryside to America.  At la Madeleine we bring love into everything we do from our passion for food, “joie de server” mentality (our pleasure of serving guests) to our commitment to making a difference in the community.  We are proud to support and partner with Children’s Hunger Fund through volunteer events and company-wide fundraisers to help in the fight against childhood hunger.  The la Madeleine family goes above and beyond every day to uphold a culture of ethical excellence and were humbled and honored to receive both the 2018 Greater Dallas Business Ethics and Cary M. Maguire Spirit of Ethics Awards.  In addition, we were nominated for the TDN2K Best Practices award.  La Madeleine continues to grow while operating in over 80 corporate and franchise bakeries in 10 states.

As a Director of Operations at la Madeleine, you will coach and develop unit level restaurant leadership to achieve best in class operations. You will drive area performance and exhibit an ownership mentality that inspires Management to succeed.

Directors of Operations excel by:

  • Achieving optimal area results by communicating performance expectations through coaching, counseling, and enforcing policies & procedures.
  • Directing effective implementation of company initiatives.
  • Demonstrating knowledge of financials and sales results.
  • Accomplishing staffing objectives by selecting Managers and monitoring their training.
  • Leading the “la Madeleine Way” by conducting periodic operational reviews and audits.

Directors of Operations have:

  • Recent multi-unit experience in the restaurant or retail industry.
  • Strong attention to detail and organizational ability.
  • Outstanding interpersonal and communication skills both in a group setting and one on one.
  • Rapid problem solving skills and the ability to recommend solutions based on data.
  • Advanced Excel skills and a strong understanding of Word, PowerPoint and Outlook.
  • Sound judgement and a passion for serving others.

What’s great about working with la Madeleine?

  • Work life balance- Most locations close at 9:00 pm or 10:00 pm.
  • Giving back to the community with Children’s Hunger Fund and other charitable causes.
  • Competitive Salary and Quarterly Bonus Opportunities.
  • Medical, dental, life and vision insurance.
  • 401(k) with company match.
  • 15 Paid Days Off during Year One.
  • Showing off your passion for food by serving our hand-crafted freshly prepared meals.
  • Opportunities for growth within the organization.

Say Bonjour to a job you’ll love.

We invite you to apply today!

la Madeleine is an Equal Opportunity Employer